Mystery Shopping Conducted By Car Sales Experts

Want to know what your sales team or BDC sounds like when responding to inbound leads?

Taking inbound leads is a privilege – after all these are leads that YOU are paying for. One of the best ways to gain insight into your team’s performance is to mystery shop your dealership. It’s often a real eye-opening experience with real tangible results.

We can provide you with the insight you need so that you can train your team to convert more opportunities.

Schedule Your FREE Mystery Shop Today!

How Mystery Shopping Works

Mystery Shopping from Alan Ram's Proactive Training Solutions


We’ll set up an introductory call with your management to understand the needs of your dealership.
Mystery Shopping from Alan Ram's Proactive Training Solutions


We’ll call your dealership as if we were a shopper and score the rep’s performance on the call.
Mystery Shopping from Alan Ram's Proactive Training Solutions


We’ll provide managers with a scoresheet, a recording of the call, and strategies for improvement.
Mystery Shopping from Alan Ram's Proactive Training Solutions

What Do The Mystery Shop Bundles Include?

To help you pinpoint the issues your sales team are facing in converting phone leads, we can provide your dealership with the following services every month:

Knowing What Your Team Are Saying Is Critical To Success

It’s vital that your staff is properly trained on what to say to shoppers to get them touching tile. In today’s competitive automotive industry, the difference between making deals and losing deals comes down to knowing what to say. Our mystery shopping boosts team performance because:
Mystery Shopping from Alan Ram's Proactive Training Solutions

Mystery Shopping FAQs

Mystery shops provide your dealership with a snapshot look of what your salespeople sound like in a real-life situation. We provide you with detailed information on areas that your associate needs to improve on and actionable steps that need to be taken for improvement.

Here at Proactive Training Solutions, we’ve been providing industry leading car sales training to professionals since 1991. Over that time, we’ve developed a good understanding of what it takes to take car dealerships to new heights. And we’ve helped countless dealerships improve their sales team’s phone conversion rates through our mystery shopping. We’re confident we can help you.
No, the service is fully flexible to suit your dealership’s needs. You can go a month at a time and cancel at any time.

Schedule Your Free No Obligation Consultation Today!

Are you ready to take your team to the next level?

Schedule Your Free No Obligation Demo Today!