Want to know what your sales team or BDC sounds like when responding to inbound leads?
Taking inbound leads is a privilege – after all these are leads that YOU are paying for. One of the best ways to gain insight into your team’s performance is to mystery shop your dealership. It’s often a real eye-opening experience with real tangible results.
We can provide you with the insight you need so that you can train your team to convert more opportunities.
Mystery shops provide your dealership with a snapshot look of what your salespeople sound like in a real-life situation. We provide you with detailed information on areas that your associate needs to improve on and actionable steps that need to be taken for improvement.